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With the growth of internet banking and ACH volume, traditional paper check volume is declining. However, the checking account perseveres as the core relationship account for most households. Managing these relationships is of vital important to banks.
With checking accounts come overdrafts, which must be recovered or eventually charged off. Convergent has years of experience managing both pre and post charge-off overdrafts for the banking industry. In recent years, with the expansion of our contact solutions business, we are able to offer non-credit contact management solutions for banks, including sophisticated telephony and web communications solutions.
Choose from the Services Provided menu at right to learn more about the many services Convergent offers to dda companies.