|To make a payment, if we are calling you in error, or other reasons, please call 866.867.0179|
Collection Services Sensitive to the Patient and Your Bottom Line
Service provided by Convergent Healthcare Recoveries, Inc. Convergent Healthcare Recoveries, Inc. is a debt collection agency. This is an attempt to collect a debt and any information obtained will be used for that purpose. This communication is from a debt collector.
Collecting on medical receivables requires a balance between persistence and understanding the patient’s predicament. Convergent CARE Recovery uses specialized representatives, advanced healthcare scoring models and powerful workflow technology to recover on accounts after internal collection efforts are exhausted. Our teams are trained to maximize recoveries, while maintaining the goodwill of the patient. In addition, we have extensive legal resources we can deploy at your discretion.
In our challenging economic environment self-pay balances are becoming an increasing percentage of a hospital’s total accounts receivable. Even the best performing hospitals write off three percent of gross revenue annually. After third-party claims and internal self-pay collection efforts are exhausted, remaining accounts need a more intensive collection effort from an expert.
The Convergent Solution
Our experienced teams, working in a FDCPA compliant environment, pursue every possible reimbursement source. We use an advanced healthcare scoring model to better identify charity care and increase efficiency; predictive dialing to make collection cost effective; and proprietary processes to maximize reimbursement while being sensitive to your patients. We also have more than 100 staff attorneys who can help resolve difficult accounts.
The Bottom Line
Convergent CARE brings a combination of people, process and technology to the challenge of collecting receivables after internal collection efforts are exhausted. Convergent will pursue every possible approach to accelerate reimbursement, while maintaining positive patient relations.