Customer Care & Retention
Let Convergent Make It Easier To Serve Your Customers
Service provided by Convergent Contact Solutions, Inc.
Convergent Contact Center Solutions
Convergent can provide a broad range of sophisticated contact management solutions that will help you serve your customers better.
Customer expectations are high. They expect to be able to reach you any day, any time using any of a broad range of communications channels. Managing all these contacts and channels requires sophistication and scale.
The Convergent Solution
Convergent offers a range of customer care and retention services including order taking, up-sell/cross-sell, recall, saves, lead generation, IVR, appointment setting, tech support, donation processing, data gathering, DRTV, dealer locator, billing inquiry, web-chat and email.
The Bottom Line
Step up to the challenge and go beyond it. Wow your customers with Convergent.