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Convergent Contact Center Solutions

Use Convergent’s Contact Center Solutions to help serve your existing customer base and add new customers.

The Challenge

Finding and keeping customers typically requires contacting each customer many times through an increasing number of channels, including mail, voice, email, chat, text, etc.

The Convergent Solution

Convergent’s Contact Center Solutions include a broad range of services that will help you interact with your customers positively and cost effectively. We have many years of experience in supporting sales, cross-sell, upsell, lead generation, appointment setting, member reactivation, customer notifications, order processing and collections.

The Bottom Line

In order to keep your customers happy and grow your business you need to establish effective touch points. Convergent has these services waiting for you.