Who is Convergent Outsourcing?

We are Convergent Outsourcing

Convergent Outsourcing is one of America’s leading collection agencies
with offices across the country.

Customer service rep

For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. What that means is that our clients – the companies you originally incurred the debt with – contract with us to follow up on and secure the outstanding debts you may owe them.

We have been in business since 1950 and are a longtime member of ACA International. As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. Our systems are updated and employees are informed when there are any changes made to the collection statutes. We believe in customer service and want to make it easy as possible for people to pay the debts they owe.

Get to Know Us

As a debt collection agency, we work on behalf of our clients to collect outstanding debts and unpaid bills. Our representatives will contact you in accordance with FDCPA standards in order to secure payment on your debt. Watch to learn more!

How to Settle Your Account

We understand that collections is often an emotional and overwhelming process. Our representatives are trained to actively listen and help guide you through the debt collections process in a flexible manner that will best serve your current financial situation.

We also understand that you may be hesitant to give your information over the phone or online. At your request, we will send a written collections letter to your address along with information about the debt if that will make you feel more comfortable. If you would like to make payment online instead of over the phone, you may do so on our website.

Contact Us Make A Payment

Our Leadership

Convergent is led by a veteran management team with a track record of significant accomplishments.

Michael G. Meyer

Michael G. Meyer

Chief Executive Officer, Outsourcing

Jeff Hunter

Jeff Hunter

Chief Administrative Officer

Adam Bury

Adam Bury

Senior Vice President Operations

Todd Hollrah

Todd Hollrah

Senior Vice President First Party Operations

Joseph Partain

Joseph Partain

Senior Vice President and General Counsel

Manny Plasencia

Manny Plasencia

Vice President Operations

If you have questions or need to make a change to your account

About Us

In business since 1950, Convergent is one of America’s leading collections agencies. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. We believe in customer service and want to make it easy as possible for people to pay the debts they owe.

Our Contacts

800 SW 39th Street
Renton, WA 98057

800-444-8485
7 am to 5 pm Pacific Time
Monday to Friday

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