California Consumer Privacy Act

Convergent Outsourcing, Inc. is a debt collection agency. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose.
Note: To process your request, we will need to verify your identity. Please provide your first name, last name, email, mailing address, and either your account number or the last 4 digits of your social security number. Without this information we will be unable to proceed.

Your contact info

Request Details

By checking the “Accept Terms & Conditions” box below you are asserting that you are the named individual on this account and are authorized to review and discuss the personal information contained in the account. Furthermore, you are expressly authorizing Convergent Outsourcing, Inc.,Convergent Healthcare Recoveries, Inc, Account Control Technology, Inc, and ACTHoldings, Inc representatives to contact you or the responsible party, including but not limited to contact via prerecorded messages, artificial voice messages, text or electronic messages and calls made by an automatic telephone dialing system, at any phone number or any cellular phone, which could result in charges to you, or other wireless device including any cellular phone number you currently have or will have in the future and at any e-mail provided for the purpose of contact in connection with resolution of this account. You agree that both the cell phone number(s) and/or e-mail address you provide belong to you, are secure and cannot be listened to or viewed by unauthorized third parties.

If you are trying to stop calls from Convergent Outsourcing, please visit our Stop Collection Calls From Convergent Outsourcing page. There, you will be able to submit your phone number to our Do Not Call list. After you submit your information, calls to your number will stop within 48 hours.

Have Questions or Comments?

If you have a question about your account or would like to speak to one of our representatives, please either fill out the form to the left or call us today at 1-800-444-8485.

If you have questions or need to make a change to your account

About Us

In business since 1950, Convergent is one of America’s leading collections agencies. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. We believe in customer service and want to make it easy as possible for people to pay the debts they owe.

Our Contacts

800 SW 39th Street, Suite 100
Renton, WA 98057

7 am to 5 pm Pacific Time
Monday to Friday

New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protection’s website,

Maryland Residents: This agency is licensed as NMLS ID # 930053. For more information or to verify license status, visit the NMLS Consumer Access website at

North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889

California Residents: California license pending

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