Please choose the option below which best corresponds with your grievance in order to contact the correct department. Submitting an issue to the incorrect department can delay a resolution.

Complaint

If you feel you have a complaint about a Convergent Outsourcing agent or our company, select this option. Submit A Complaint

Dispute

If the balance on your letter is incorrect or you have already paid this debt, select this option. Submit A Dispute

Fraud

If you believe another individual has used your personal information to incur a debt, select this option. Notify Us Of Fraud

Payment Issues

If you are having issues making a payment and our FAQs were not helpful, please select this option. Notify Us

If you have questions or need to make a change to your account

About Us

In business since 1950, Convergent is one of America’s leading collections agencies. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. We believe in customer service and want to make it easy as possible for people to pay the debts they owe.

Our Contacts

800 SW 39th Street, Suite 100
Renton, WA 98057


          

          
          

800-444-8485
7 am to 5 pm Pacific Time
Monday to Friday

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