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Our goal at Convergent Outsourcing is to be as transparent as possible. Learn more about our process:

Questions About Convergent

Convergent Outsourcing, Inc. is a debt collections agency with more than sixty years of experience. We have been a longtime member of ACA International and are committed to excellence and customer service in all aspects of the collections process.

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Convergent Outsourcing is not a scam. We are a third party debt collections agency with over sixty years of experience and a longtime member of ACA International.

How to Verify Convergent Is Not a Scam

Convergent Outsourcing, Inc.
PO Box 9004. Renton
WA 98057-9004

Convergent Outsourcing is a licensed third party collection agency and member of ACA International. If you have been contacted by one of our representatives, it is because we have received information that potentially links you to a debt we have been charged to collect. If you believe we are contacting you in error or you would like to stop receiving phone calls, please let us know via our online contact form. If you have questions or would like to speak about your debt further, you may call us directly at 1-800-444-8485 on Monday-Friday from 7:00am to 5:00pm PST.

Contact Us

Convergent Outsourcing is a third party collections agency that works on behalf of a number of different creditors. We work with clients from many industries including:

  • Telecommunications
  • Utilities
  • Banks
  • Cable Companies
  • Financial Service Providers

For more specific information about the creditor linked to your account, please call to speak with one of our account representatives at 1-800-444-8485.

Contact Us

Convergent Outsourcing utilizes many phone numbers to contact customers and not all of those are published online. However, we do publish a list of some of our permanent, commonly used telephone numbers. Click below to see that list:

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If you have questions or need to make a change to your account

About Us

In business since 1950, Convergent is one of America’s leading collections agencies. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. We believe in customer service and want to make it easy as possible for people to pay the debts they owe.

Our Contacts

800 SW 39th Street, Suite 100
Renton, WA 98057

7 am to 5 pm Pacific Time
Monday to Friday

New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protection’s website, www.nyc.gov/dca

Maryland Residents: This agency is licensed as NMLS ID # 930053. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/.

North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889

California Residents: California license pending

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