The use of this site is governed by the policies, terms and conditions set forth below. By using this site, you are agreeing to accept and be bound by the terms and conditions herein. Convergent reserves the right in its discretion to make changes to these terms and conditions at any time without notice. You agree to review the Terms of Service periodically, since any use of this website following any such change shall constitute acceptance of the modification(s).
This site is intended to provide information that might be of interest to users. In accessing this site, no client, advisory, fiduciary or professional relationship is implied or established. The information provided should not be construed as legal advice or opinions and should not be relied upon as such. The act of sending an electronic mail message to Convergent or any attorney affiliated with Convergent does not create an attorney-client relationship. We will not accept requests for legal advice over the internet.
CONVERGENT MAKES REASONABLE EFFORT TO ENSURE THE ACCURACY OF THE SITE. HOWEVER, THE MATERIAL INCLUDED MAY CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. EVERYTHING ON THE SITE IS PROVIDED “AS IS.” CONVERGENT MAKES NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, WHERE LEGALLY SUPPORTED. THEREFORE, CONVERGENT IS NOT LIABLE FOR DAMAGES OF ANY KIND RESULTING FROM THE RELIANCE ON THE INFORMATION CONTAINED ON THE SITE. ACCESS OF THIS SITE AND ANY USE OF THE INFORMATION CONTAINED HEREIN ARE AT THE USER’S OWN RISK. IF YOU DO NOT AGREE WITH THESE TERMS OF SERVICE, THEN DO NOT USE THIS WEBSITE.
Unless otherwise indicated, all materials, text, logos, service marks, advertising, audio, video, computer code, software and images contained on this site are the copyrighted property of Convergent, its subsidiaries, licensors and affiliated companies. All rights reserved. All trademarks referred to are the property of their respective owners. Convergent’s written permission must be obtained to reproduce, republish, upload, post, transmit, modify, distribute or publicly display material from this site for any purpose. Requests for authorization should be directed to Convergent’s corporate counsel at #legal@convergentusa.com.
At certain places, those accessing this site may be able to access links to other Internet addresses. Convergent does not endorse, sponsor, approve, certify or control these external Internet addresses and does not guarantee the accuracy, completeness, efficacy, timeliness, security or correct sequencing of information located at such addresses. Convergent will not be liable for damages of any kind resulting from the use of such a link.
The contents of this site are governed by the laws of the State of Georgia in the United States of America, and any claims rising directly or indirectly out of any materials contained on this site are subject to these same laws without giving affect to any principles of conflicts of law.
You agree to indemnify and hold harmless Convergent and its affiliates and each of their respective employees, officers, directors, owners, licensors, licensees, and agents from any and all claims, liabilities, costs, and expenses, including attorneys' fees and court costs, arising out of or related to any allegation regarding (a) any violation of these Terms of Service by you or (b) your use of this website.
Convergent prohibits the use of any information or materials that violate or infringe the copyrights of any person or entity. If you believe that your work has been copied and made available on this website in a manner that would constitute copyright infringement, please provide the following information in writing to our designated DMCA Copyright Agent: 1) An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest; 2) a description of the copyrighted work or other intellectual property that you claim has been infringed; 3) a description of where the material that you claim is infringing is located on the website; 4) your address, telephone number, and email address; 5) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and; 6) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf. Convergent's designated agent for DMCA copyright issues and for notice of claims of copyright or other intellectual property infringement can be reached by email at #legal@convergentusa.com or by regular mail addressed to “Corporate Counsel” at the address listed for our corporate headquarters on the Contact Us page of this web site.
If you have questions or need to make a change to your account
In business since 1950, Convergent is one of America’s leading collections agencies. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. We believe in customer service and want to make it easy as possible for people to pay the debts they owe.
800 SW 39th Street, Suite 100
Renton, WA 98057
800-444-8485
7 am to 5 pm Pacific Time
Monday to Friday
New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protection’s website, www.nyc.gov/dca
Maryland Residents: This agency is licensed as NMLS ID # 930053. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/.
North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889
California Residents: California license pending