Receiving Calls From These Numbers?

Receiving Calls from Our Number?

We are Convergent Outsourcing, Inc., one of the leading collections agencies in America.

Have you been contacted by one of our representatives? Usually, our representatives reach out about and resolve collections issues over the phone, so chances are your initial contact with us may have been through a telephone call.

With over twelve offices across the country, we have multiple phone numbers for call volume and logistical purposes. The following are some of the phone numbers our representatives use:

If you want to respond to a call from our representatives, you may dial the Convergent number which called you initially or call our 1-800 number, 1-800-444-8485.

If you’ve received a call from Convergent Outsourcing but don’t recognize any of the above phone numbers, that’s okay. There are additional numbers our representatives use. If you would like to verify the number calling you is a Convergent number, or if you have any questions or concerns, please call us at 1-800-444-8485 or contact us through our online contact form to speak with a helpful representative.

Receiving Calls in Error?

If you are receiving calls from one of our numbers in error and would like the calls to stop, you may do so in one of the following two ways:

  • Simply call our dedicated phone number removal line (toll free) at 1-855-728-9701 and follow the guided prompts. Please note once this information has been updated, it may take 24 to 72 hours to finalize your request. We appreciate your time and patience.
  • Visit our Do Not Call List to stop calls from our representatives. Though we do not require any information in addition to your name and phone number in order to stop calls, we encourage you to be as specific as possible about the calls you are receiving and why you would like them to stop in the Details section of your request.

Stop Calls from Convergent Outsourcing

Learn more from ACA International

ACA International is the largest membership organization in the accounts receivable management industry.

If you have questions or need to make a change to your account

About Us

In business since 1950, Convergent is one of America’s leading collections agencies. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. We believe in customer service and want to make it easy as possible for people to pay the debts they owe.

Our Contacts

800 SW 39th Street, Suite 100
Renton, WA 98057

7 am to 5 pm Pacific Time
Monday to Friday

New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protection’s website,

Maryland Residents: This agency is licensed as NMLS ID # 930053. For more information or to verify license status, visit the NMLS Consumer Access website at

North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889

California Residents: California license pending

ACA Logo Compliance Professional Forum Logo SOC Logo