Keep in mind, our company is contracted to help collect debt on behalf of our clients; we do not own nor purchase the debts outright. With that being said, our company is not always provided with itemized statements which are readily available upon your request.
In the instance we do not have your itemized information on file, we will request documentation from the original creditor on your behalf. Once this information is provided to our company, we will provide it to you via mail.
You may contact Convergent and make this request via phone or in physical writing. Vist our Contact Us page to reach out to us about a debt validation.
Please include: Your full name, the address you would like to receive your documentation, the client reference number or Convergent account number located on the top-right hand side of the letter you received, and a brief description of your request.
If you have questions or need to make a change to your account
In business since 1950, Convergent is one of America’s leading collections agencies. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. We believe in customer service and want to make it easy as possible for people to pay the debts they owe.
800 SW 39th Street, Suite 100
Renton, WA 98057
7 am to 5 pm Pacific Time
Monday to Friday