How to Request Debt Validation

How to Request Debt Validation

Have you received a letter from our company and would like more documentation which provides in-depth information regarding the matter? If you need further documentation such as an itemized statement, our company will be more than happy to make this request on your behalf.

Keep in mind, our company is contracted to help collect debt on behalf of our clients; we do not own nor purchase the debts outright. With that being said, our company is not always provided with itemized statements which are readily available upon your request.

In the instance we do not have your itemized information on file, we will request documentation from the original creditor on your behalf. Once this information is provided to our company, we will provide it to you via mail.

Contact Us for a Debt Validation

You may contact Convergent and make this request via phone or in physical writing. Vist our Contact Us page to reach out to us about a debt validation.

Please include: Your full name, the address you would like to receive your documentation, the client reference number or Convergent account number located on the top-right hand side of the letter you received, and a brief description of your request.

If you have questions or need to make a change to your account

About Us

In business since 1950, Convergent is one of America’s leading collections agencies. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. We believe in customer service and want to make it easy as possible for people to pay the debts they owe.

Our Contacts

800 SW 39th Street, Suite 100
Renton, WA 98057

800-444-8485
7 am to 5 pm Pacific Time
Monday to Friday

ACA Logo Compliance Professional Forum Logo SOC Logo