Make a Payment By Mail | Convergent Outsourcing

How to Make a Payment By Mail

To make a payment vial mail, please follow the simple instructions provided to you within the letter Convergent has sent to your physical address. In the event you no longer have this letter, or have yet to receive this letter, general instructions will be provided below.

Where do I mail Payments?

Mail all payments to:

Convergent Outsourcing, Inc.
PO Box 9004. Renton
WA 98057-9004

Envelope Preparation: Provided below is an example of how your envelope should look like as well as the information it should contain prior to mailing your payment. 


What payment methods does Convergent accept via mail?

Money orders, checks, and credit/debit cards are the most common forms of acceptable payment methods via mail. In extremely rare instances, some of our clients may not accept credit/debit cards payments via mail. Feel free to call our customer service department toll free at 1-800-444-8485 if you require further assistance, wish to pay by phone, or need any additional information. Prefer to pay online? Click here.

What information should I place on a check when making a payment via mail?

Provided below is an example of a check and the information our company requires if you wish to make a payment with a check by mail.

A. Address your payment to Convergent Outsourcing Inc.

B. Write the payment amount in words when completing this section of your check

C. The “FOR” in this section may have a different name on your physical check such as “MEMO.” You will need to provide your Convergent account number here. The Convergent account number is required in order to apply the payment to your account. It will begin with a letter such as B, R, S, or T and followed by a dash (ex T-12345678). If you do not have your Convergent account number, please contact customer service at 1-800-444-8485 to acquire this information. Please be advised, our customer service team will not release account specific information prior to authenticating/ verifying the intended consumers account. You can learn more about this process here. 

D. The date the check was written needs to be provided in this section.

E. The dollar amount in numbers for the payment you wish to make

F. Your signature is required


What information should I place on a money order?

Provided below is an example of a money order and the information our company requires if you wish to utilize this method of payment via mail.

A. Address your payment to Convergent Outsourcing Inc. in this section

B. In this section you will need to provide your Convergent account number. The Convergent account number is required in order to apply the payment to your account. It will begin with a letter such as B, R, S, or T and followed by a dash (ex T-12345678). If you do not have your Convergent account number, please contact customer service at 1-800-444-8485 to acquire this information. Please be advised, our customer service team will not release account specific information prior to authenticating/ verifying the intended consumers account. You can learn more about this process here. 

C. Your physical mailing address should be provided in this section.

D. Your signature is required in this section

Have Questions?

If you still have questions, we’re available to help by phone at 1-800-444-8485 or online through our contact form. One of our team members will walk you through the payment process and answer any questions you may have. 


If you have questions or need to make a change to your account

About Us

In business since 1950, Convergent is one of America’s leading collections agencies. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. We believe in customer service and want to make it easy as possible for people to pay the debts they owe.

Our Contacts

800 SW 39th Street, Suite 100
Renton, WA 98057

800-444-8485
7 am to 5 pm Pacific Time
Monday to Friday

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