To make a payment vial mail, please follow the simple instructions provided to you within the letter Convergent has sent to your physical address. In the event you no longer have this letter, or have yet to receive this letter, general instructions will be provided below.
Mail all payments to:
Convergent Outsourcing, Inc.
PO Box 9004. Renton
Envelope Preparation: Provided below is an example of how your envelope should look like as well as the information it should contain prior to mailing your payment.
Money orders, checks, and credit/debit cards are the most common forms of acceptable payment methods via mail. In extremely rare instances, some of our clients may not accept credit/debit cards payments via mail. Feel free to call our customer service department toll free at 1-800-444-8485 if you require further assistance, wish to pay by phone, or need any additional information. Prefer to pay online? Click here.
Provided below is an example of a check and the information our company requires if you wish to make a payment with a check by mail.
Provided below is an example of a money order and the information our company requires if you wish to utilize this method of payment via mail.
If you still have questions, we’re available to help by phone at 1-800-444-8485 or online through our contact form. One of our team members will walk you through the payment process and answer any questions you may have.
If you have questions or need to make a change to your account
In business since 1950, Convergent is one of America’s leading collections agencies. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. We believe in customer service and want to make it easy as possible for people to pay the debts they owe.
800 SW 39th Street, Suite 100
Renton, WA 98057
7 am to 5 pm Pacific Time
Monday to Friday
New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protection’s website, www.nyc.gov/dca
Maryland Residents: This agency is licensed as NMLS ID # 930053. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/.
North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889
California Residents: California license pending