If you are being called by a debt collector, you may wonder – is this a scam? Unfortunately, there are scam artists that pose as a representative from a collection agency and trick unsuspecting callers into giving them personal bank and financial information. In some cases, these scammers may have even hacked into your credit report so they are able to ask about real debts that you owe.
If you have been contacted by Convergent Outsourcing, know that we are accredited by ACA International and have been in business since 1950. With Convergent Outsourcing, we do not buy or own your debt, so you may still verify that the debt is yours with the original creditor.
Convergent Outsourcing, Inc. is a third party debt collection agency and member of ACA International with over 60 years of experience in the collections industry. Our company complies with the standards outlined in the FDCPA and values both professionalism and customer service. If you have questions about why we’re are calling you or believe that we are calling in error, please contact us so that we may work together to resolve the issue. You may reach our representatives by phone any time Monday-Friday from 7 a.m. to 5 p.m. Pacific Time at 1-800-444-8485.
If you have questions or need to make a change to your account
In business since 1950, Convergent is one of America’s leading collections agencies. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. We believe in customer service and want to make it easy as possible for people to pay the debts they owe.
800 SW 39th Street, Suite 100
Renton, WA 98057
7 am to 5 pm Pacific Time
Monday to Friday
New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protection’s website, www.nyc.gov/dca
Maryland Residents: This agency is licensed as NMLS ID # 930053. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/.
North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889
California Residents: California license pending