Convergent Online Payment Tutorials

Convergent Online Payment Tutorial Videos

How to Use Our Online Payment Tutorials

Convergent Outsourcing has updated and released a new payment portal experience as of March 2018. If you have previously created an account in our online payment portal, please note that you will need to create a new account to access the payment portal. We are sorry for any inconvenience.

The first step to manage and pay your balance online is to create an account in our new payment portal. Designed to give you more flexibility in how you pay, balance and manage your account, the portal lets you edit personal information, payment information, view payment history and more.

Pay Online Now


How to Create & Update Your Account

Learn how to: create an account, update your profile information, change your payment information, reset your password, and how to make a payment without an account in our online payment portal with our quick video tutorials below.

Create An Account

Create an Account & Pay Online Now


Update Profile Information

Update Your Profile Info


Change Payment Information

Change My Payment Information


Reset a Password

Reset My Password


Make A Payment Without An Account (Quickpay)

Use Quickpay & Pay Online Now


Have Questions?

If you still have questions, we’re available to help by phone at 1-800-444-8485 or online through our contact form. One of our team members will walk you through the payment process and answer any questions you may have.

If you have questions or need to make a change to your account

About Us

In business since 1950, Convergent is one of America’s leading collections agencies. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. We believe in customer service and want to make it easy as possible for people to pay the debts they owe.

Our Contacts

800 SW 39th Street, Suite 100
Renton, WA 98057

800-444-8485
7 am to 5 pm Pacific Time
Monday to Friday

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