Welcome to Convergent Outsourcing

Convergent Outsourcing is one of America’s leading collection agencies. If you have an account with us, we’re here to help! Learn more about Convergent Outsourcing or view your account with us online. Play video

Make A Payment

If you have an account with Convergent, you can make a payment online or call us at 800-444-8485.


If you have questions about Convergent, making a payment or debt collections in general, we have compiled an extensive FAQ section to help!

Complaint or Question?

Whether you have a question, need to submit a complaint or want to dispute a debt, you can use this site to contact us.

If you have questions or need to make a change to your account

About Us

In business since 1950, Convergent is one of America’s leading collections agencies. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. We believe in customer service and want to make it easy as possible for people to pay the debts they owe.

Our Contacts

800 SW 39th Street, Suite 100
Renton, WA 98057

7 am to 5 pm Pacific Time
Monday to Friday

New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protection’s website, www.nyc.gov/dca

Maryland Residents: This agency is licensed as NMLS ID # 930053. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/.

North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889

California Residents: California license pending

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