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To use our talent, technique and technology to maximize the value of our clients’ receivables through respect for the debtor, effective collection/call center management, high ethical standards and strict adherence to applicable laws, regulations and policies.
SONAR is an exclusive Convergent data-based bad debt recovery program which targets warehouse accounts from two to six years old, where the statute of limitations has not expired. Like a nuclear submarine listening for other boats, SONAR constantly monitors multiple credit databases for activity indicating a favorable change in the consumer’s ability to pay the outstanding debt. Upon detecting such activity, SONAR automatically targets the account for renewed collection.

Convergent Outsourcing services are offered through Convergent Outsourcing, Inc., formerly ER Solutions, Inc., a wholly-owned subsidiary.