Convergent Mission

We deliver top tier industry-leading results for our clients, day in and day out, in every market we serve.

First Party

Convergent has been in an active participant in the rise of outsourcing over the past 15 years. Our advanced technology makes it possible for us to work directly on client systems, acting in your name, with a minimum of lead time or effort on your part. Our networked call centers around the country deliver excellent time zone coverage, reliability and disaster recovery redundancy.

Third Party

Third party contingency collections is the core of our business. We are one of the largest contingency collection companies in the United States, with leading clients from a wide variety of industries, including banks, financial institutions, retailers, telecommunications companies, cable and sattellite service providers and utilities.

We understand the psychology of the delinquent debtor. We have become skilled at effectively dealing with debtor resistance to paying their obligations and use proven strategies and collection techniques to encourage voluntary payment in compliance with applicable law, regulation and client policy.