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Receivables Management

Accounts receivable management from day one to statute: Convergent provides inbound and outbound receivables management across all stages of the consumer and commercial life cycle on both a first and third party basis. With an innovative combination of an adaptable workflow engine, technology-enabled operations, next-generation analytics and professional services Convergent delivers superior financial performance and high levels of client and consumer satisfaction.

FIRST PARTY

Male all center agent

Our advanced technology makes it possible for us to work directly on client systems, acting in your name, with a minimum of lead time or effort on your part. Our networked call centers around the country deliver excellent time zone coverage, reliability and disaster recovery redundancy.

THIRD PARTY

Female call center agent

We are one of the largest contingency collection companies in the United States, with leading clients from a wide variety of industries, including banks, financial institutions, retailers, telecommunications companies, cable and satellite service providers and utilities.

SONAR

Woman holding cash

SONAR is an exclusive Convergent program for warehouse accounts. Like a nuclear submarine listening for other boats, SONAR constantly monitors multiple credit databases for activity indicating renewed collectibility and then targets these accounts for renewed collection.

COMMERCIAL

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A founding member of the Commercial Collection Agency Association section of the International Association of Commercial Collectors, Convergent has been a leader in the commercial receivables management industry for more than 56 years.