May 8, 2012
Convergent to Discuss the Role of Patient Access in Reimbursement at NAHAM Annual Conference
National firm focused on helping hospitals improve the patient experience and increase financial reimbursement to exhibit at National Association of Healthcare Access Management 38th Annual Educational Conference
GAINESVILLE, Virginia, May 8, 2012 — Convergent, a leading provider of patient access and healthcare revenue cycle management solutions, will exhibit at the National Association of Healthcare Access Management’s (NAHAM) 38th Annual Educational Conference. The event is attended annually by hundreds of hospital leaders, directors, managers and industry experts focused on the vital role that patient access services play in patient satisfaction and prompt, appropriate payment for healthcare services. This year’s conference will take place May 8-11 in San Diego at the Manchester Grand Hyatt; the theme is “Patient Access: The Helm of the Revenue Cycle.”
“Convergent is excited to be a part of NAHAM’s national event”, said Derek Pickell, president of Convergent Revenue Cycle Management, Inc. “The patient access process is fundamental to every hospital’s ability to continue providing high quality patient care. From the way patients are scheduled, pre-registered, financially cleared, prepared for their visit and through to the delivery of their medical treatment, every step plays a crucial role in patient and physician satisfaction and the ability to reduce bad debt expense and claim denials.”
The company will discuss its Convergent Accounts Receivable Excellence (CARE) technology and programs, built with the expertise gained over 20 years of delivering solutions in healthcare financial management. “Convergent CARE empowers hospitals and large physician groups with an innovative combination of an adaptable workflow engine, technology enabled operations and next generation analytics to raise financial performance and achieve high levels of patient and physician satisfaction,” said Pickell. “PatientQuest, our patient access solution, improves the patient experience and reduces bad debt with friendly and carefully trained and expertly managed patient access representatives providing scheduling, pre-registration, payment estimation, charity care screening, demographic validation, insurance eligibility and authorization verification and patient payment collections using leading practice standards.”
While at NAHAM, healthcare executives visiting Convergent at booth #702 will be invited to enter a drawing for a free $10,000 patient access assessment for their facility and to win a personal Kindle Fire.
For more information, visit www.convergentusa.com/healthcare or call 888.511.7901.
About Convergent
ORGANIZED IN 1998 through the combination of seven existing business process outsourcing companies with strong management teams and solid local or industry reputations, Convergent today is a leading competitor in each of its chosen markets: healthcare revenue cycle management, credit cycle management / outsourcing and commercial collections. Our client list includes the most sophisticated and demanding companies in each of these industries.
About Convergent Revenue Cycle Management, Inc.
Convergent’s Healthcare division has a 20 year history of innovation in the healthcare financial management industry. Convergent combines adaptable workflows, technology-driven operations and next-generation analytics to deliver superior financial performance with high patient and physician satisfaction. Convergent Accounts Receivable Excellence (CARE) product lines help hospitals across the nation obtain financial reimbursement for patient care. CARE includes patient access services, recovery of denied or underpaid insurance claims, litigation management and self-pay collections. The division has offices in Virginia, Texas, New York, Florida, Illinois and California.
