Convergent Mission
To use our talent, technique and technology to maximize the value of our clients’ receivables through respect for the debtor, effective collection/call center management, high ethical standards and strict adherence to applicable laws, regulations and policies.
Key Dates
1950: ERS is founded in Kirkland, Washington as Eastside Credit Bureau by Dan & Irene Hunter.
1961: CCH is founded
1992: AHC, the predecessor to Convergent’s revenue cycle management division, is founded as Attorneys Healthcare Collections, Inc. by Larry Reid and Robert Smith.
1993: ERS opens Phoenix call center
1998: Convergent is founded
2002: ERS opens Atlanta call center
2002: Convergent opens Boca Raton office
2005: Convergent opens Fresno office
2007: Convergent acquired by management and Silver Oak Services Partners
2007: ERS opens Montgomery call center
More than a decade of organic growth.
Founded in 1998 and headquartered in Atlanta, Georgia, Convergent grew initially through the acquisition of seven diverse business process outsourcing companies with strong management teams and solid local and industry reputations. In recent years, Convergent’s growth has come organically, as the individual divisions have thrived on a combination of local entrepreneurial energy and expertise, backed by world class technology, leadership and financial resources.
Today Convergent is a leading competitor in each of its chosen markets: healthcare revenue cycle management, receivables management / customer care outsouring and commercial collections. Our client list includes some of the most sophisticated and innovative lenders in each of these industries.
