ERS Mission

To use our talent, technique and technology to maximize the value of our clients’ receivables through respect for the debtor, effective collection/call center management, high ethical standards and strict adherence to applicable laws, regulations and policies.

ERS Advantages

  • Extraordinary operational knowledge
  • National system redundancy capabilities
  • Leading edge database tools
  • Consistent, competitive performance
  • Niche specialties
  • West coast presence

We deliver top tier industry-leading results for our clients, day in and day out, in every market we serve.

They key to our success has been our ability to weave together the right Talent with the right Technique and supported with the right Technology to create consistent results for our clients.

Talent

Experienced - Over 50 years of successful agency management experience.

Stable - Very low turnover, especially among managers and supervisors.

Ethical - An unblemished regulatory compliance record.

Technique

Unique - Remarkably successful dialer management strategies are custom tailored to each clients distinct business. ERS's automated skiptrace system compliments the effectiveness of this unique approach.

Effective - Your accounts are thoroughly worked, usually by dedicated dialer teams, in order to maximize recoveries.

Highly trained - Comprehensive in-house training program.

National coverage - Licensed and bonded as required in those states with licensing requirements. We do not forward accounts.

Customer service oriented - More than 100 professional employees in our Support Services group are dedicated exclusively toward meeting client expectations and requirements.

Technology

Reliable - National system redundancy insures very high availability.

Analytics - Leading edge database tools.