ERS Mission

To use our talent, technique and technology to maximize the value of our clients’ receivables through respect for the debtor, effective collection/call center management, high ethical standards and strict adherence to applicable laws, regulations and policies.

Key Facts

  • Founded 1950
  • more than 1,800 professionals in five call centers
  • Headquartered in the Seattle area
  • Focus: telco, utilities, financial, commercial

We deliver top tier industry-leading results for our clients, day in and day out, in every market we serve.

ERS employs more than 1,800 professionals in five call centers, providing consumer accounts receivable management services from day one to statute. The ERS team has years of experience in the skills that drive performance. ERS advantages include extraordinary operational knowledge, national system redundancy capabilities, and leading edge database tools which help deliver consistent competitive performance.