CCH Mission
To use our talent, technique and technology to maximize the value of our clients’ receivables through respect for the debtor, effective collection/call center management, high ethical standards and strict adherence to applicable laws, regulations and policies.
In today's environment, the right people and the right process won't get far without the right technology.
Recognizing the unique nature of the commercial receivables management process, over the years we have invested millions in our proprietary commercial collection system, which operates on reliable IBM hardware and software. Our system operates completely in real time, including real time messaging, and provides a comprehensive claim history. Over the years we have continued to refine the user interface to maximize user productivity and ease of use.
We have made major investments in web-enabling our business so our clients can submit claims and track progress electronically. We also maintain off site backup and have a disaster recovery plan in place.
Web Tools
- Real time access to individual account status over the Internet
- Online customized collection reports
- Communication with account team via e-mail or our real time messaging system
- Electronic claim entry
- Claim payment history
- Debt finder
